This privacy statement applies to the site, which is owned and administered by the Ministry of Health.


The purpose of this privacy policy is to let you know when we collect personal information and what we do with it. We do not use, share or transfer personal information in connection with this site except as set out in this policy.

Collection storage and use

This site asks you six questions relating to the impact-on-life of your condition. The answers to your questions are combined with other information from a clinician to prioritise your access to services. The only personally identifiable information stored about you is your national health identifier (NHI), a seven-character code.

The access code or website link that you were sent allows you to review your answers to the questions at a later stage. Please keep this code and link secure if you do not wish others to be able to see your answers.

Your answers to the questions will be viewable by site administrators, distict health staff and clinicians, certain Ministry of Health and Te Whatu Ora staff and contractors (including third parties providing services related to the administration, improvement, and/or securing of the site and the information it contains (“Third Party Contractors”)).

Personal information that you provide will be held by the Ministry of Health and shared with clinicians and staff in hospitals for the purpose of providing services to you, and may be shared with and held by Third Party Contractors to the extent necessary for the services they provide related to the administration, improvement, and/or securing of the site and the information it contains.

We will only use personal information provided to us for the purposes of administering, evaluating, improving, and securing the site and the information it contains, improving our services and communicating with you.

Feedback is important and is used to evaluate and improve the site. If you provide feedback on the site directly to the Ministry of Health via the supplied email address, that feedback will be sent to an appropriate staff member. We may pass on relevant comments to other people within the health sector who administer, have contributed content to, or are otherwise interested in, the site. This could include your email address and other identifying information.

Records and disclosure statement

Your answers to the questions on this site may constitute public records and be retained to the extent required by the Public Records Act 2005.

Statistical information and cookies

This site collects statistical information about your visit to help us to improve the Site. This information is aggregated and non-personally identifying. It includes:

  • the pages you accessed on this site and the links you clicked on
  • the date and time you visited the site
  • the referring site, if any, through which you clicked through to this site
  • your operating system, e.g. Android, Windows, Mac OS X
  • your IP address
  • the type of web browser you use, e.g. Chrome, Safari, Internet Explorer, Firefox
  • other incidental matters such as screen resolution and the language setting of your browser.

The statistical information referred to above will be viewable by site administrators and some Ministry of Health staff.

This site generates persistent session cookies for the purpose of monitoring site usage. The cookies do not collect personal information. You can disable them or clear them out of the web browser you are using to view this site without affecting your ability to use the site.

Rights of access and correction

Under the Privacy Act 1993, you have the right to access and to request correction of any of your personal information provided in connection with your use of this site. If you would like to see the personal information relating to you that is stored, or to change such personal information, or if you have any concerns regarding your privacy, please contact your health provider.

Note that you can review the information you have provided by using the access code or web site link that you were provided by your health provider.

For further information you may contact:

The Privacy Officer
Ministry of Health
PO Box 5013

If you are not satisfied with our response to any privacy-related concern you may have, you can contact the Privacy Commissioner:

Office of the Privacy Commissioner
PO Box 10-094
Wellington, New Zealand
Phone: 04 474 7590
Enquiries Line (from Auckland): 302 8655
Enquiries Line (from outside Auckland): 0800 803 909
Fax: 04 474 7595